Shipping Info
As consequence of the unprecedented novel coronavirus (COVID-19), we're experiencing an unforeseen and unanticipated spike in the volume of orders which may affect our standard shipping/delivery times. We're working diligently to prepare and ship all orders as soon as possible! We understand the frustration of having to wait for orders longer than expected, but one thing we don't want to sacrifice is the quality of our service. Our main goal at this moment is to guarantee delivery rather than delivery time. Due to the evolving nature of this crisis please be prepared for delays in delivery. We appreciate your patience and understanding as we work to resolve this issue. Thank you!
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer customers free USA and International Shipping with tracking. There is NO shipping cost & NO sales tax. We do offer secured Worldwide Standard International shipping for all orders. Hurray!
How long does shipping take?
All orders will be dispatched and shipped from our warehouse within 1-3 business days. In peak periods, please allow for up to 5 business days for dispatch.
Shipping time varies by locations. It can take up from 5 to 20 business days depending on your locations. Majority of the countries will have the best product delivered within 2 to 4 weeks. But please note that your order can be received way earlier than that estimated time.
Multiple items in the same order may arrive in separate packages in order to provide you with free Worldwide shipping.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order.
Please allow for shipping delays to regions currently impacted by Government Lockdowns. Shipping can be up to 30 days.
ORDER TRACKING
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking number and information, which will allow you to track the status of your shipment. You can also press “Track Order” at the footer menu to track your order. If you haven’t received tracking information within 7 days, please Contact Us. We'll fix it! If you need more detailed information, please email us at support@ccbeauty.com and we'll help you out!
Can I receive my product at the end because of COVID-19 ?
Yes, we guarantee you can receive your product OR we will refund the money back to you. NO RISK at all!
While we do everything in our power to deliver successfully and within schedule, please bear in mind that, there's always a risk of your orders not arriving your doorsteps in time because of COVID-19. However, we guarantee the delivery and promise that you will receive your products by all means.
All shipping times exclude clearance/customs delays.
Factors such as delayed logistic and customs clearings may have a slight impact on the delivery time.
GUARANTEE:
We understand buying items online can be intimidating, so we offer a 100% satisfaction guarantee. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. We want you to realize that there is absolutely ZERO risk in buying something from our website.
Please do not hesitate to Contact us if you have any further questions, Thank You.